Take Your Incident Investigation Into the Details for Root-cause Analysis
Recurring outages and major incidents can prove to be a nightmare for IT organizations. With the stakes high, and pressure on every second, you need to not only be able to resolve incidents quickly and...
View ArticleNotes From The Trenches: Obstacles and Challenges To IT Environment Stability
Are you working in the IT trenches? Do release transitions and incidents impact your environment? Hear about the real challenges encountered by a Test Environment Manager.
View ArticleManufacturing Happiness? How a Customer Improved Stability and Radically Cut...
Struggling with downtime and instability in the management of your modern data center? See how this Evolven customer improved stability and cut unnessary IT configuration changes by 90%.
View ArticleIT Departments Cite Current Configuration Management as Ineffective for...
Nearly 70% of a recently surveyed audience of IT professionals cited that their current configuration management approach is inadequate for meeting the needs of today's ever changing IT operations.
View ArticleI Want Advanced Notice of Any Unplanned Outages!
Is wanting to know about unplanned outages ahead of time demanding the impossible? Not at all! There are innovative ways of taking on the unknown and managing unplanned IT outages.
View ArticleForrester: Assessing Complexity In IT Operations
Complexity is a recurring theme for today's infrastructure and operations (I&O) executives. In a recent report from Forrester Research on "Assessing Complexity In IT Operations," Evolven was one of...
View ArticleEntering the Change Twilight Zone and How to Overcome It
Change happens. Change keeps the world on the move. In a recent webinar with the Enterprise Management Association (EMA) a concept was introduced describing the critical areas where processes typically...
View ArticleA 5 Point Game-Plan For Reducing IT Incidents
Every IT incident carries the risk of harming IT's reputation. What can you do to reduce the volume of IT incidents? Here's a 5 point game-plan for ways to do it. How many of them are you doing already?
View Article7 Terrific Ways for Applying IT Analytics to Dramatically Improve IT Operations
IT is moving to apply an analytics-driven approach to better manage IT operations, significantly improving how configuration information is handled. Check out our list and see how to leverage analytics...
View Article25 IT Environment Performance Metrics for Taking Your Organization to the...
We've identified 25 key IT performance metrics that you can apply to take your IT organization to success.
View ArticleLittle Mistake at Knight Capital Causes a $440 million Trading Loss
We saw recently in what was dubbed the Knightmare On Wall Street, Knight Capital's race to implement their new trading software, and how that proved a costly ($400 million) decision. With complexities,...
View Article5 Lessons from Orgasms that we Can Learn About IT Operations
What can we learn from orgasms about IT operations? Surprisingly a lot. Check out this piece exploring some of the parallels and contrasts of these two subjects.
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